Refund Policy

Clear and fair refund terms

Last Updated: November 17, 2025

Customer Satisfaction Guarantee:
We stand behind our products and want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

7 Days Money-Back Guarantee

All new subscriptions come with a 7-day money-back guarantee. If you're not satisfied with our service within the first 7 days of your initial purchase, we'll refund your payment in full.

Applies to all new subscriptions
Full refund, no questions asked
Must request within 7 days of first payment

Cancellations After 7 Days

You can cancel your subscription at any time. After the 7-day guarantee period:

  • No refunds for partial billing periods
  • Subscription remains active until end of current billing cycle
  • Special circumstances? Contact support to discuss options

How to Request a Refund

1

Contact Support

Email us at hello@swiftsoft.io with "Refund Request" in the subject line.

2

Provide Details

Include your account email, subscription details, and reason for the refund request.

3

Review Process

We'll review your request within 5 business days and notify you of the decision.

Receive Refund

If approved, refunds are processed within 5-10 business days to your original payment method.

When Refunds Are Not Available

  • Requests made after the 7-day guarantee period
  • Account violations or abuse of services
  • Chargebacks filed without contacting support first

Processing Time

Refund Processing

Approved refunds are processed within 5-10 business days and will be returned to your original payment method via Paddle.

Questions About Refunds?

We're here to help! If you have questions about our refund policy or need assistance, please don't hesitate to reach out.

hello@swiftsoft.io
https://apps.swiftsoft.io/support

This refund policy is part of our Terms of Service. For information about how we handle your data, see our Privacy Policy.